While sending the letter or email helps the other person to understand our position, sometimes it is the process of writing that matters, and the letter can be discarded or deleted after it has been written.

Page 119 · Location 2002-2004

People’s actions are often unreasonable, but whether or not we get mad, and how mad we become, depends on our own thoughts and beliefs.

Page 119 · Location 2007-2007

it’s all about the meanings we give to things.

Page 119 · Location 2009-2010

Staying angry gives me no power at all. Anger distracts my attention, wastes my energy and keeps me thinking about the very person I resent. This takes away my power.

Page 120 · Location 2023-2024

My anger has no effect on the other person—it only affects me.

Page 120 · Location 2025-2026

Releasing my anger makes no difference to them, as they are not affected by what is on my mind. It would be a victory for me, because I am the one who is disempowered by my anger.

Page 120 · Location 2027-2028

Anger is like drinking poison and hoping that the other person will die. CARRIE FISHER

Page 120 · Location 2031-2033

the costs of staying angry far outweigh the benefits.

Page 121 · Location 2054-2054

My goals are to have a close family—to have good relationships with Val and the boys. Getting angry when I think they’re wasting time doesn’t change their behaviour—it only makes them feel bad and pushes them away. Demanding that they should behave more responsibly doesn’t change their behaviour, and it creates distance between us. I’ve told them what I think several times—now I need to let it go and allow them to take responsibility for their own actions. *

Page 122 · Location 2069-2073

My goals are to have a close family—to have good relationships with Val and the boys. Getting angry when I think they’re wasting time doesn’t change their behaviour—it only makes them feel bad and pushes them away. Demanding that they should behave more responsibly doesn’t change their behaviour, and it creates distance between us. I’ve told them what I think several times—now I need to let it go and allow them to take responsibility for their own actions.

Page 122 · Location 2069-2073

it is also important to be flexible and accept that in the real world, people will not always do what we think they should.

Page 125 · Location 2113-2114

Choosing to accept situations that I can’t change

Page 126 · Location 2146-2147

Choosing to accept situations that I can’t change is a strength, not a weakness.

Page 126 · Location 2146-2148

Justice is often subjective. What seems fair by one person is not always fair to another.

Page 130 · Location 2201-2202

The lesson to be learned here is that although we may be strongly attached to our point of view, it is not necessarily ‘truth’. It is merely one of many possible ways of seeing our situation.

Page 130 · Location 2202-2204

although we may be strongly attached to our point of view, it is not necessarily ‘truth’. It is merely one of many possible ways of seeing our situation.

Page 130 · Location 2202-2204

At times people behave rudely, selfishly or obnoxiously, but it’s not always about us. When we observe this in others it is instructive to ask ourselves, ‘What does this behaviour tell me about this person?’

Page 132 · Location 2238-2240

The hateful, the intolerant, the angry, the obnoxious—you do not need to wish them to go to hell. They are already there.

Page 132 · Location 2240-2242

It’s easy to feel resentment towards people who say or do things we don’t like. It is much harder to understand them—their thoughts, their motives, their insecurities or their pain.

Page 133 · Location 2256-2258

EMPATHY It’s easy to feel resentment towards people who say or do things we don’t like. It is much harder to understand them—their thoughts, their motives, their insecurities or their pain.

Page 133 · Location 2256-2258