When you use these blunt terms, you and the other people in the conversation are often speaking different languages without even knowing it.

Page 105 · Location 1751-1752

If you communicate what you mean with precision, using probabilities expressed as percentages, the disagreement is immediately revealed.

Page 105 · Location 1755-1756

You want to be explicit about how uncertain your belief is.

Page 110 · Location 1823-1823

The goal is to set the narrowest range you can, where you would still be pretty shocked if the bull’s-eye wasn’t in the range.

Page 112 · Location 1870-1871

Shooting for nine out of ten is a good rule of thumb for getting to that sweet spot between too broad and too narrow.

Page 113 · Location 1886-1887

you may not know as much as you think you do, that your beliefs may not be as accurate as you think they are, and that you may need more help from others than you think you do.

Page 115 · Location 1951-1952

Approach the quality of the stuff you think you know with more skepticism. That skepticism will make you more willing to question your own beliefs and more eager to seek out what other people know. And that will improve the quality of your decisions.

Page 115 · Location 1952-1955

In general, we don’t question our own beliefs enough. We have too much confidence in what we think we know and we don’t have a realistic view of what we don’t know.

Page 117 · Location 1974-1975

Making it a habit to ask yourself, “If I were wrong, why would that be?”

Page 117 · Location 1976-1977

Making it a habit to ask yourself, “If I were wrong, why would that be?” helps get you to approach your own beliefs with more skepticism, disciplining your naturally overly optimistic view of what you know and getting you more focused on what you don’t know.

Page 117 · Location 1976-1978

when you ask yourself what information you could discover that would make you change your mind, you can actually go find out some of that stuff. And in asking and answering the question, you are just more likely to go look for it.

Page 117 · Location 1979-1981

In addition to making precise (bull’s-eye) estimates, offer a range around that estimate to express your uncertainty. Do this by including a lower and upper bound that communicate the size of your target.

Page 119 · Location 2002-2004

Use the shock test to determine if your upper and lower bounds are reasonable: Would you be really shocked if the correct answer was outside that boundary?

Page 119 · Location 2007-2008

Use the shock test to determine if your upper and lower bounds are reasonable: Would you be really shocked if the correct answer was outside that boundary? Your goal should be to have approximately 90% of your estimates capture the objectively true value.

Page 119 · Location 2007-2009

“What information could I find out that would tell me that my estimate or my belief is wrong?”

Page 119 · Location 2010-2011

Develop a habit of asking yourself, “What information could I find out that would tell me that my estimate or my belief is wrong?”

Page 119 · Location 2009-2011

Part of why it’s easier to see other people more objectively than you can see yourself is that you are motivated to protect your beliefs when it

Page 128 · Location 2133-2134

Part of why it’s easier to see other people more objectively than you can see yourself is that you are motivated to protect your beliefs when it comes to reasoning about your own situation.

Page 128 · Location 2133-2134

OUTSIDE VIEW What is true of the world, independent of your own perspective. The way that others would view the situation you’re in.

Page 128 · Location 2142-2144

Allowing those perspectives to collide, by embracing ways in which other people see things differently, will get you closer to what is objectively true.

Page 128 · Location 2150-2151