The thing about the past is that you can’t change it. What you can do is apply what you learn from the past to all the new decisions you have yet to make by developing a repeatable process for better decision-making.

Page 68 · Location 1203-1205

For past decisions, you’re reconstructing the decision while navigating your way through distortion-inducing biases. For new decisions, you’re looking into the future, which is inherently uncertain.

Page 68 · Location 1206-1207

It is not that an outcome is never informative. It is that it is informative only when the outcome is unexpected, when you didn’t anticipate the result in the set of possibilities.

Page 69 · Location 1212-1213

your decisions will only be as good as your ability to anticipate how they might turn out.

Page 69 · Location 1214-1215

SIX STEPS TO BETTER DECISION-MAKING Step 1—Identify the reasonable set of possible outcomes. Step 2—Identify your preference using the payoff for each outcome—to what degree do you like or dislike each outcome, given your values? Step 3—Estimate the likelihood of each outcome unfolding. Step 4—Assess the relative likelihood of outcomes you like and dislike for the option under consideration. Step 5—Repeat Steps 1–4 for other options under consideration. Step 6—Compare the options to one another.

Page 69 · Location 1219-1227

Advice can be an excellent decision tool as long as you are explicit about your goals and values when you are seeking that advice. Otherwise, you run the risk that the person whose advice you are seeking will assume you share their preferences and will answer accordingly.

Page 73 · Location 1268-1271

Most decisions have a mix of upside and downside potentials. When figuring out whether a decision is good or bad, you are essentially asking if the upside potential compensates for the risk of the downside.

Page 77 · Location 1318-1319

limitations of pros and cons lists. The good news about a pros and cons list is that it at least gets you thinking about the upside (the pros) and the downside (the cons), the start of Step 2. The bad news is that a pros and cons list doesn’t get you thinking about magnitude, how big a positive any pro is or how big a negative any con is,

Page 78 · Location 1331-1333

Every time you get in a car, you’re risking a big downside: getting in an accident and dying. Of course, you take that risk because the probability is so small that the upside (time saved, increased productivity, etc.) compensates for it.

Page 79 · Location 1344-1346

To figure out whether a decision is good or bad, you need to know not just the things that might reasonably happen and what could be gained or lost, but also the likelihood of each possibility unfolding. That means, to become a better decision-maker, you need to be willing to estimate those probabilities.

Page 79 · Location 1352-1354

When you guess, the gap between perfect knowledge and your knowledge bothers you.

Page 80 · Location 1375-1376

If there’s a right answer out there and you don’t know it, guessing feels bad.

Page 81 · Location 1380-1380

and “wrong” and nothing in between, is one of the biggest obstacles to good decision-making. Because good decision-making requires a willingness to guess.

Page 81 · Location 1382-1384

This way of thinking, that there is only “right” and “wrong” and nothing in between, is one of the biggest obstacles to good decision-making. Because good decision-making requires a willingness to guess.

Page 81 · Location 1382-1384

We get hung up on not having all the information, which causes us to overlook all the things we do know.

Page 81 · Location 1386-1387

All your knowledge, imperfect as it might be, means that your guess isn’t random.

Page 82 · Location 1396-1396

All your knowledge, imperfect as it might be, means that your guess isn’t random. Although you don’t have perfect information, you have a lot more than no information

Page 82 · Location 1396-1397

You might not get it perfect, but when it comes to decision

Page 82 · Location 1399-1399

Don’t overlook the territory in between right and wrong. Don’t overlook the value in being a little less wrong or a little closer to right.

Page 82 · Location 1401-1403

your job as a decision-maker is to figure out two things: (1) What do I already know that will make my guess more educated? (2) What can I find out that will make my guess more educated?

Page 83 · Location 1425-1428