interruptions clearly have an impact on our work performance for any job requiring focus.

· Location 1137-1138

Open-office floor plans were supposed to foster idea sharing and collaboration. Unfortunately, according to a 2016 metastudy of over three hundred papers, the trend has led to more distraction. Not surprisingly, these interruptions have also been shown to decrease overall employee satisfaction.

· Location 1141-1144

The card contains, in large font, a simple request to passersby: I NEED TO FOCUS RIGHT NOW, BUT PLEASE COME BACK SOON. Place the card on your computer monitor to let your colleagues know that you don’t want to be interrupted.

· Location 1148-1150

•    Interruptions lead to mistakes. You can’t do your best work if you’re frequently distracted.

· Location 1165-1165

The most important aspect of an email, from a time management perspective, is how urgently it needs a reply.

· Location 1253-1253

The first time we open an email, before closing it, answer this question: When does this email require a response? Tagging each email as either “Today” or “This Week” attaches the most important information to each new message, preparing it for the second (and last) time we open it.

· Location 1255-1257

My daily schedule includes dedicated time for replying to emails I’ve tagged “Today.”

· Location 1263-1263

I reserve a three-hour timebox each week to plow through the less urgent messages I’ve tagged “This Week.”

· Location 1265-1265

at the end of my week, I review my schedule to assess whether the time on my calendar for emailing was sufficient and adjust my timeboxed schedule for the week ahead.

· Location 1265-1267

group chat is “like being in an all-day meeting with random participants and no agenda.”

· Location 1280-1280

Here are four basic rules for effectively managing group chat:

· Location 1290-1290

RULE 1: USE IT LIKE A SAUNA

· Location 1290-1291

“treat chat like a sauna—stay a while but then get out . . . it’s unhealthy to stay too long.”

· Location 1293-1293

It’s important to set colleagues’ expectations by letting them know when you plan to be unavailable.

· Location 1301-1301

When it comes to group chat, be selective about who’s invited to the conversation.

· Location 1304-1305

“A conference call with three people is perfect. A call with six or seven is chaotic and woefully inefficient. Group chats are no different. Be careful inviting the whole gang when you only need a few.” The key is to make sure that everyone present is able to add and extract value from being a part of the conversation.

· Location 1306-1308

Meetings today are full of people barely paying attention as they send emails to each other about how bored they are.

· Location 1328-1329

too often people schedule a meeting to avoid having to put in the effort of solving a problem for themselves.

· Location 1329-1330

The primary objective of most meetings should be to gain consensus around a decision, not to create an echo chamber for the meeting organizer’s own thoughts.

· Location 1332-1333

First, meeting organizers must circulate an agenda of what problem will be discussed.

· Location 1333-1334