The problem arose in the plan’s execution. At each quarterly board meeting, the VP delivered a myriad of excuses as to why so little of his plan had been executed. After a year, the board wondered if he could effectively lead this change.

¡ Location 521-523

“So, you’re here to help me, right?” the VP inquired. Knowing that, due to ego, some people bristle at the idea of criticism and coaching no matter how constructive, I chose to take a more indirect approach. “Maybe not so much here to help you, but here to help the situation,” I answered, effectively lowering the VP’s defenses.

¡ Location 526-529

when it came to the VP’s plan to streamline the manufacturing process, the pushback was universal and straight from the classic mantra of antichange: “We have always done it this way;” and “If it ain’t broke, don’t fix it.”

¡ Location 540-541

The VP was surprised, then defensive. “Me?” he protested. “I came up with the plan! I have delivered it over and over. It’s not my fault they aren’t executing it!” I listened patiently.

¡ Location 553-554

the direct responsibility of a leader included getting people to listen, support, and execute plans.

¡ Location 557-558

to implement real change, to drive people to accomplish something truly complex or difficult or dangerous—you can’t make people do those things. You have to lead them.”

¡ Location 559-561

“As the commander, everything that happened on the battlefield was my responsibility. Everything. If a supporting unit didn’t do what we needed it to do, then I hadn’t given clear instructions. If one of my machine gunners engaged targets outside his field of fire, then I had not ensured he understood where his field of fire was. If the enemy surprised us and hit us where we hadn’t expected, then I hadn’t thought through all the possibilities. No matter what, I could never blame other people when a mission went wrong.”

¡ Location 570-574

“That might be one of the issues: in your mind you are doing everything right. So when things go wrong, instead of looking at yourself, you blame others. But no one is infallible. With Extreme Ownership, you must remove individual ego and personal agenda. It’s all about the mission. How can you best get your team to most effectively execute the plan in order to accomplish the mission?” I continued. “That is the question you have to ask yourself. That is what Extreme Ownership is all about.”

¡ Location 576-579

“In order to execute this plan, in order to truly become an effective leader, you have to realize and accept total responsibility,” I said. “You have to own

¡ Location 587-588

“In order to execute this plan, in order to truly become an effective leader, you have to realize and accept total responsibility,” I said. “You have to own it.”

¡ Location 587-589

When SEAL leaders were placed in worst-case-scenario training situations, it was almost always the leaders’ attitudes that determined whether their SEAL units would ultimately succeed or fail.

¡ Location 593-594

During the debrief after a training mission, those good SEAL leaders took ownership of failures, sought guidance on how to improve, and figured out a way to overcome challenges on the next iteration.

¡ Location 599-600

During the debrief after a training mission, those good SEAL leaders took ownership of failures, sought guidance on how to improve, and figured out a way to overcome challenges on the next iteration. The best leaders checked their egos, accepted blame, sought out constructive criticism, and took detailed notes for improvement.

¡ Location 599-601

“In those situations, you ended up with a unit that never felt they were to blame for anything. All they did was make excuses and ultimately never made the adjustments necessary to fix problems.

¡ Location 604-605

‘My subordinate leaders made bad calls; I must not have explained the overall intent well enough.’

¡ Location 606-607

‘The assault force didn’t execute the way I envisioned; I need to make sure they better understand my intent and rehearse more thoroughly.’

¡ Location 607-608

The VP’s statements gradually became less emphatic. He soon realized what he was saying: he was making excuses.

¡ Location 556-557

There is no way to control every decision, every person, every occurrence that happens out there.

¡ Location 568-569

the SEAL troops and platoons that didn’t perform well had leaders who blamed everyone and everything else—their troops, their subordinate leaders, or the scenario. They blamed the SEAL training instructor staff; they blamed inadequate equipment or the experience level of their men. They refused to accept responsibility. Poor performance and mission failure were the result.

¡ Location 595-597

The best-performing SEAL units had leaders who accepted responsibility for everything. Every mistake, every failure or shortfall—those leaders would own it. During the debrief after a training mission, those good SEAL leaders took ownership of failures, sought guidance on how to improve, and figured out a way to overcome challenges on the next iteration. The best leaders checked their egos, accepted blame, sought out constructive criticism, and took detailed notes for improvement. They exhibited Extreme Ownership, and as a result, their SEAL platoons and task units dominated. When a bad SEAL leader walked into a debrief and blamed everyone else, that attitude was picked up by subordinates and team members, who then followed suit. They all blamed everyone else, and inevitably the team was ineffective and unable to properly execute a plan. Continuing, I told the VP, “In those situations, you ended up with a unit that never felt they were to blame for anything. All they did was make excuses and ultimately never made the adjustments necessary to fix problems.

¡ Location 598-605