Leadership decisions are inherently challenging and take practice. Not every decision will be a good one: all leaders make mistakes. No leader, no matter how competent and experienced, is immune from this.

· Location 3865-3866

Leadership decisions are inherently challenging and take practice. Not every decision will be a good one: all leaders make mistakes. No leader, no matter how competent and experienced, is immune from this. For any leader, handling those mistakes with humility is the key.

· Location 3865-3867

When the boss makes a mistake but then owns up to that mistake, it doesn’t decrease respect. Instead, it increases respect for that leader, proving he or she possesses the humility to admit and own mistakes and, most important, to learn from them.

· Location 3867-3869

leading people is the most challenging and, therefore, the most gratifying undertaking of all human endeavors.

· Location 3873-3874