When meeting new people, find something you have in common with them, make a light joke, and show genuine interest in what they are talking about. Instead of focusing on business topics such as what the person does or what their business goals and plans are, you can ask a mixture of open and closed conversation starters: • How or why they come to the event? • How did they hear about the event? • These (insert food items) are delicious. Have you tried them? • This venue is beautiful. Have you been here before? • Did you see the (team name) game last night? • How do you know (name of someone you think you both know)?

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A simple trick to come across as more likable when talking to people is looking into their left eye. Looking into someone’s left eye causes you to break posture as you lean in naturally. It shows that you’re engaged in the conversation and listening to what the other person is saying. If you want to come across as more assertive, look into the person’s right eye. Looking into someone’s right eye causes you to square your shoulders, giving you the power posture discussed on page 121 with your chin parallel to the floor. This more formal stance gives nonverbal cues that you mean business.

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Interviewing is all about confidence.

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“Dress for the job you want, not the one you have.”

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your résumé can grow to a second page, but focus on the highlights of the positions you’ve had—main responsibilities and accomplishments—as well as what would be relevant to this hiring manager and company.

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List all relevant experience. If you’re applying for a sales position at a technology company and you’re several years post college, remove your pre-college job experience. Focus on past internships, past positions, and your current position. As your career advances you can remove the earliest positions such as internships

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7. Remember to be polite to everyone you meet at the company from the receptionist to the hiring manager. 8. Practice positive body language. Have good posture and avoid crossing your arms when speaking with people because it gives the impression that you don’t want to be there. 9. Don’t speak negatively about previous employers and colleagues.

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A negotiation is not something to fear. It’s a conversation, not a confrontation. Before you go into a negotiation for a salary at a new job, promotion, or raise, think about what you want to say and practice saying it so that your message is clear and understood.

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