How to Win Friends and Influence People in the Digital Age
by Training, Dale Carnegie · 45 highlights
Encouragement provides motivation, and finding ways to motivate is a huge struggle for leaders in all areas of life.
People are genuinely more motivated by personal and social encouragement than by material rewards.
Practice encouragement daily. Don’t wait until somebody has stumbled on the path toward a goal. Recognize every effort and every improvement, even if it is slight, to let them know that your faith in them is unwavering.
If a man feels unimportant or disrespected, he will have little motivation for improving himself. So why not create a vision of him that embodies everything you know he is capable of achieving, as well as everything you don’t know about his possibilities?
Be sincere. Do not promise anything that you cannot deliver.