she got paid for her time but never for her enthusiasm. ‘My wage is crap because my time is cheap,’ she said. ‘My passion to get the right results the bosses get for free!’

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labour is split between commodity labour (Mum’s time, bought by her wage) and experiential labour (the effort, passion and flair she put into her work).

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no monetary reward can prompt a moment of true inspiration, no genuine smile can be bought, no authentic tear can be shed for a price. In fact, any attempt to do so would immediately negate them.

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The transition from feudalism to capitalism was, in essence, a shift of the power to command from landowners to owners of capital goods.

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Big Tech’s workers, in contrast, collect less than 1 per cent of their firms’ revenues. The reason is that paid labour performs only a fraction of the work that Big Tech relies on. Most of the work is performed by billions of people for free.

Page 84 · Location 1407-1409