Be cautious about generalizing from Level 4 experiences to the rest of the world. Especially if it leads you to the conclusion that other people are idiots.

Page 160 · Location 1926-1927

Factfulness is … recognizing when a category is being used in an explanation, and remembering that categories can be misleading. We can’t stop generalization and we shouldn’t even try. What we should try to do is to avoid generalizing incorrectly.

Page 165 · Location 1976-1978

Look for differences within groups.

Page 165 · Location 1980-1980

Look for similarities across groups.

Page 165 · Location 1982-1982

Look for differences across groups.

Page 165 · Location 1984-1984

Beware of “the majority.”

Page 165 · Location 1986-1986

Assume people are not idiots. When something looks strange, be curious and humble, and think, In what way is this a smart solution?

Page 165 · Location 1989-1990

don’t confuse slow change with no change.

Page 179 · Location 2173-2173

To control the destiny instinct, stay open to new data and be prepared to keep freshening up your knowledge.

Page 180 · Location 2184-2185

Factfulness is … recognizing that many things (including people, countries, religions, and cultures) appear to be constant just because the change is happening slowly, and remembering that even small, slow changes gradually add up to big changes.

Page 184 · Location 2232-2234

rather than talking only to people who agree with you, or collecting examples that fit your ideas, see people who contradict you, disagree with you, and put forward different ideas as a great resource for understanding the world.

Page 186 · Location 2265-2267

Almost every activist I have ever met, whether deliberately or, more likely, unknowingly, exaggerates the problem to which they have dedicated themselves

Page 189 · Location 2299-2300

Factfulness is … recognizing that a single perspective can limit your imagination, and remembering that it is better to look at problems from many angles to get a more accurate understanding and find practical solutions.

Page 202 · Location 2457-2458

Have people who disagree with you test your ideas and find their weaknesses.

Page 202 · Location 2461-2461

Don’t claim expertise beyond your field: be humble about what you don’t know. Be aware too of the limits of the expertise of others.

Page 202 · Location 2462-2463

Hammers and nails. If you are good with a tool, you may want to use it too often. If you have analyzed a problem in depth, you can end up exaggerating the importance of that problem or of your solution. Remember that no one tool is good for everything. If your favorite idea is a hammer, look for colleagues with screwdrivers, wrenches, and tape measures. Be open to ideas from other fields.

Page 202 · Location 2463-2466

The blame instinct is the instinct to find a clear, simple reason for why something bad has happened. I had this instinct just recently when

Page 206 · Location 2503-2503

It seems that it comes very naturally for us to decide that when things go wrong, it must be because of some bad individual with bad intentions.

Page 206 · Location 2507-2508

The blame instinct makes us exaggerate the importance of individuals or of particular groups.

Page 207 · Location 2509-2510

To understand most of the world’s significant problems we have to look beyond a guilty individual and to the system.

Page 207 · Location 2516-2517